General

Privacy Policy
PLEASE NOTE THAT YOUR USE OF AND ACCESS TO OUR SERVICES ARE SUBJECT TO THE FOLLOWING TERMS; IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ...
Thu, 4 May, 2023 at 3:33 PM
Terms of Service
Terms of Service
Wed, 29 Nov, 2023 at 9:38 AM
How Can I Delete My Account? - iOS Only
We are so sorry to hear you want to go! If you would like to delete your game account data, please follow these steps: In the lobby of the app, click on ...
Thu, 4 May, 2023 at 4:43 PM
How Do I Take a Screenshot?
From time to time, we may ask for a screenshot to understand better the issue you are experiencing. Please follow the instructions below on how to take a sc...
Thu, 4 May, 2023 at 4:36 PM
How do I complain against an abusive player?
Please let us know if you were hurt or offended by a player inside the game room. Let us know the player's nickname and provide us with the game's I...
Thu, 4 May, 2023 at 4:37 PM
The Game Is Stuck On a Loading Screen, What To Do Next?
Tilez is a BUSY app! There are times when the game might take a few extra seconds to load fully. However, there is no need to panic! Usually, waiting a ...
Thu, 4 May, 2023 at 4:40 PM
The Game Keeps Freezing/Cutting Out. What Can I Do?
Tilez Rush is a BUSY app! This means that from time to time, you might experience some lagging or games ending too early. Firstly, we apologize for any inco...
Thu, 4 May, 2023 at 4:42 PM
If I Uninstall The Game, Will I Lose My Progress?
If you have connected to Tilez via Facebook/Apple/Google, your stats and progress will be saved. When you use a new device, log in again with your Facebook...
Thu, 4 May, 2023 at 4:46 PM
Can I Play From Two Different Devices?
Please note that you cannot play with one account on two devices unless you connect your account to your Facebook/Apple/Google account. If you are upgra...
Thu, 4 May, 2023 at 4:49 PM
Can I Chat With My Opponent?
Chatting and exchanging messages with your opponent can be a great way to elevate your gaming experience, as well as show some competitive sportsmanship alo...
Thu, 4 May, 2023 at 4:51 PM